Supporting platform
FOR WEB RELATED QUESTIONS & CUSTOMER SERVICE
The Lion & Archer Customer Service team is available to help Monday to Fridays 10:00am – 6:00pm. You can reach us through the telephone or email provided. Please contact us with any questions about new or exisiting orders, delivery enquiries, product questions... whatever you need!
Please call +852 2478 7138 or email customerservice@lion-et-archer.com. Our team here at Hong Kong strive to reply to all emails within 24 hours on business days!
RETURNS & EXCHANGES
Please see our Return (link to email) page or contact customerservice@lion-et-archer.com with any questions.
At the moment, we are unable to process exchanges. Should you wish to exchange your order for a size, you will need to fill out a ‘Returns’ form (downloadable here) and make a new order.
PRESS ENQUIRIES
For press enquiries, email to jessicac@lion-et-archer.com / +852 2478 7138
Show us your Lion & Archer jewels in action!!
We'd love to see how you wear them! Email us pictures of you and your jewels in action or tag us on instagram at Lion & Archer.